Privacy and cookies policy

This Privacy Policy establishes the bases on which LIFE CONCEPT, S.L. (hereinafter "the controller" or "we") treats your personal data when you provide them during your experience through the website (hereinafter, the "Website"). The visualization of the Web site does not require subscription in its great part of utilities, nevertheless, every time that when using the Web it facilitates or it is necessary to accede to any type of information that by its characteristics it allows to identify to him, like its name and surnames, e- mail, - billing or shipping addresses, telephone number, type of device or debit or credit card number, etc. (hereinafter, "Personal Data") to acquire our products and make use of its services and functionalities will be under the application of this Privacy Policy, together with the General Conditions of Use and the Conditions of Purchase and Return valid at any time, You must review these texts to verify that you agree with them. Both this Privacy Policy, the General Terms of Use and the Conditions of Purchase and Return or Cookies may be modified. It is your responsibility to read them periodically, since those that are in force at the time of use of the Web will be applicable. For more information about the Privacy Policy and the treatment of Personal Data, we will tell you what kind of Personal Data we can collect or maintain about you, how we can use them, with whom we can share them, how we protect them and how to exercise your rights in relation to with said data. When you share your Personal Data with us or when we collect Personal Information about you, it will be used in accordance with this Privacy Policy (hereinafter, the "Policy"). Please, read this information carefully. If you have any questions about your Personal Data, contact us in the contact section.

1. Identification

Domain: www.neosens.com

Holder: Lifeconcept S.L

Registered office: Pol. Moreta s / n, 26570 Quel (La Rioja) SPAIN

Registered in the Mercantile Registry of La Rioja, Tomo 198 Folio 112 Hoja Nº LO-2065.

CIF: B26447458

Tfno.: +34 941 40 33 61 (España, Portugal, Andorra)

Tfno.: +34 941 40 33 62/63/64 (Internacional)

E-mail: info@elnaturalista.com

9.Klarna

In order to offer you Klarna's payment methods, at the time of payment, we may transmit to Klarna during the checkout process your personal data included in the contact form and order details, so that Klarna can assess whether you qualify for access to its payment methods and to adapt these payment methods to your profile. Your personal data is processed in accordance with Klarna's privacy policy

2. Collection of Personal Data

Remember that before you start using any of our services or functionalities, you should read this Privacy Policy. Failure to provide information indicated as mandatory, may lead to the impossibility of managing your registration as a user and / or the use of certain features. The acceptance of the Privacy Policy and Legal Notice guarantees that the Personal Data provided is true and accurate, being the user who has provided the sole responsible for the accuracy and correctness thereof, remaining LIFE CONCEPT, S.L. exempt from any responsibility in this regard. Any loss or damage caused to the Web or to the person in charge of the Web or to any third party by means of the communication of erroneous, inaccurate or incomplete information in the registration forms will be the exclusive responsibility of the user. 3. Main purposes of the treatment Along with this Privacy Policy, you should read the specific section regarding that service or functionality. In this section you can see if there is any particular condition for its use, or if a specific treatment of your Personal Data is required. LIFE CONCEPT, S.L., as responsible will treat your Personal Data with the following purposes: Contact you by email or other equivalent electronic means of communication in relation to the functionalities, products or services contracted, including security updates of the Web, whenever it is necessary or reasonable for its execution. The development, fulfillment and execution of the contract of sale of the products or services or of any other contract managed through the Web, such as processing and shipping according to the indicated address, etc. Resolve the requests or requests made to our Customer Service through the channel "Contact us" available on our website. Through this channel we will answer any questions you may have regarding the products and services available on the Web.

3. Main purposes of the treatment

Along with this Privacy Policy, you should read the specific section regarding that service or functionality. In this section you can see if there is any particular condition for its use, or if a specific treatment of your Personal Data is required. LIFE CONCEPT, S.L., as responsible will treat your Personal Data with the following purposes: Contact you by email or other equivalent electronic means of communication in relation to the functionalities, products or services contracted, including security updates of the Web, whenever it is necessary or reasonable for its execution. The development, fulfillment and execution of the contract of sale of the products or services or of any other contract managed through the Web, such as processing and shipping according to the indicated address, etc. Resolve the requests or requests made to our Customer Service through the channel "Contact us" available on our website. Through this channel we will answer any questions you may have regarding the products and services available on the Web.

4. Period of conservation of Personal Data

The Personal Data will only be kept for the time necessary for the realization of the purpose for which they were collected and the fulfillment of our legal obligations. All this will be determined by the following criteria: The Personal Data obtained when buying products and services will be kept for the duration of the contractual relationship. The Personal Data obtained for the management of any query will be kept for the period necessary until its resolution, and once it is the same, within a maximum period of 1 year. The Personal Data obtained when creating an account will be canceled at the express request of the user or after a period of inactivity exceeding 5 years. The Personal Data relating to the sending of commercial communications will be canceled by express request of the user or after a period of inactivity exceeding 5 years. The cookies that are installed on your computer will be stored for the period of time necessary to achieve your purposes. In no case shall this term be greater than 2 years. For more information, consult the Cookies Policy.

5. User rights

The Treatment Manager is committed to respect the confidentiality of your Personal Data. In this sense, LIFE CONCEPT, S.L. respects your right to privacy, facilitating control over your personal data. At all times you can exercise your rights of access, rectification or deletion, limitation of treatment, opposition and portability. To process the above request, we may request the accreditation of your identity by a copy of your ID, passport or other valid document that identifies you.

6. Newsletter

By authorizing the subscription of NEOSENS Newsletter, we will provide information about our products and services through the email address provided at the time of registration. The user is solely responsible for the accuracy and correctness of the Personal Data you provide, leaving LIFE CONCEPT, S.L .. exempt from any liability in this regard. The subscription to the Newsletter may entail the use of your Personal Data to make personalized advertising related to our products and services available to you through email. In order to improve the attention we provide, we inform you that Personal Data related to purchases made in our online stores, tastes and preferences can be used for analysis purposes, generation of use profiles, marketing studies, quality surveys and Improvement of the interaction with our clients. In no case LIFE CONCEPT, S.L .. will transfer the data provided by the user to third parties. In accordance with the provisions of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, in the event that the user wishes to stop receiving commercial or promotional communications from NEOSENS., You can cancel your subscription through the Newsletter section hosted on the platform, following the steps taken to register. In the same way, the already registered user may modify their preferences regarding the sending of such commercial communications through: NEOSENS

7. Transfer of data to third parties

Your Personal Data will not be sold to third parties under any circumstances and will only be transferred to trusted third parties to perform a variety of business operations on our behalf. Only the information necessary to perform the service will be provided, requiring the non-use of your Personal Data for any other purpose. These commercial operations will be mainly carried out, among others, by financial entities, anti-fraud entities, suppliers of technological services, logistics, transport and delivery, customer service and / or analysis of transactions carried out through the Web in order to offer users sufficient guarantees in commercial operations, etc. Its authorization includes those cases in which, due to service efficiency, the providers may be located in the US or other countries outside the European Economic Area that do not provide a level of data protection comparable to that of their country or, where appropriate, that of the European Union.

8. Applicable law and jurisdiction

Any dispute or controversy that may arise in relation to both the contents of this website and the footwear sales services offered here, will be governed and interpreted in accordance with Spanish legislation. The parties submit voluntarily to the jurisdiction of the Courts and Tribunals of the City of Logroño for any actions and claims that may arise from the interpretation or execution of the aforementioned services of sale or use of the Web.